We offer Free Standard UK Shipping on all orders except Layaway or Instalment payments.

UK Orders:
  • We send UK Orders by Royal Mail Special Delivery™.
  • UK orders made before 4pm will arrive the next working day by 1pm.
International Orders:
  • We send International Orders by DHL Express at a cost of £80 for 3 to 5 day delivery.
  • If the order is less urgent, the cost can be reduced.
Customs, Taxes & Duty:
  • The customer is responsible for all additional duties, taxes and / or tariffs that may occur. Information for this can normally be found on your country’s website or customs office.
  • Duty does not apply when purchasing antiques aged over 100 years old in most countries. We mark your purchases as 'antiques’ when applicable.
Please note:
  • We cannot redirect orders once items have been dispatched.
  • All orders shipped by Elton Antique Jewellery are fully insured for their purchase price.
  • Once dispatched, your order tracking details will be provided.
  • All orders require a signature upon receipt.
  • Orders will be sent out within 24 hours of receipt of payment.
  • We do not ship on Saturdays or Sundays.
  • We cannot ship to a postal box address.
We are able to ship to most countries however, in some circumstances this may not be possible. Please contact us to check by:

+44 (0)20 7971 1274


Our goal is to provide complete customer satisfaction. If you are not completely happy with your jewellery, you can return it within 7 days of the receipt date. Just contact us. (Please note that the jewellery must be returned to us in exactly the same condition as it was provided, once a piece has been altered or resized it is ineligible for a refund or exchange.) All items must be fully insured.  Our Returns Policy applies to fair purchases only, and therefore excludes items used for any commercial nature or publicity benefits, including social media and events. 

UK Returns
We have a 7 day returns policy less any credit card processing fees:
    • Please return the order to us in the original packaging
    • Please drop the parcel off at your local Post Office® branch for dispatch.
    • The customer is responsible for returning the item and for any costs incurred. Please do NOT post in a post box.
    • Returns not valid for commercial use of any type
    International Returns
    Buyer pays return postage:
    • Please mark the package as ‘Return of sample merchandise, origin UK, item over 100 years old’.
    • The customer is responsible for returning the item and for any costs incurred.
    • We recommend you use DHL Express to return your items to us, as we are not responsible for items which do not reach us.
    • International customs duties and sales taxes are NOT refunded for shipments outside the European Community (EU).